TopBrewer
TopBrewer Compact
General
Placement during installation of TopBrewer and accessories
Background: What are the distance limitations in positioning the TopBrewer, fridge and other components from each other and what should be taken into ...
What color / finishes of faucets do you offer?
We have 4 main offerings at the moment. Stainless steel, matte (std.) Stainless steel, polished. Polished Brass Patina/treated Stainless steel In tha...
How to adjust the grinder
Adjusting the grinder is one of the key important elements to ensure we get the right quality from the TopBrewer, by hitting the right extraction time...
Achieving higher temperatures for drinks
There are a few things you can tweak, to make a drink higher temperature on your drinks. Normally, if temperature on the coffee is to low you can cha...
Timer Function - How to program the machine to get to standby automatically
Timer function: Your coffee machine is equipped with 4 programmable timers. These are designed to power the machine down in certain periods. The tim...
How to send a SCT folder
In many situations it can be necessary to send a SCT folder to Scanomat support for analysis of a current problem. Please do the following to perform ...
Removing the SD card / USB Cable while programing, can result in machine malfunction
It is important to use ”secure removal” whenever connecting PC to the coffee brewer. Otherwise, there is a (small) potential risk of the data (especia...
Error code list
Information for new service technicians Below you will find a short list of the errors that may show in the display. The first part shows the display ...
How to upload a new firmware to machine with drag-n-drop via USB.
Instructions: You need to get a USB-B cable like this Download file from e-mail attachment to your desktop Use USB-B cable to connect to machine (...
Remove or Disable a drink from the screen
Sometimes it's necessary to be able to remove or disable a drink from the screen/iPad. This can be done quickly and easy through the service keyboard....
App reads "Warming up" or display has flashing thermometer
Symptom: The app keeps reading "Warming Up" and/or there's a flashing thermometer icon in display of the machine itself. The error seems to maintain i...
How much heat does a TopBrewer emit?
In an installation space, how much heat does a TopBrewer typically emit? TopBrewer Ice-Bank: 700 BTU/h* TopBrewer Pro: approximately 200 BTU/h *Also d...
Adjusting drinks from the display - size and enable/disable
Size: If you need to quickly to small adjustments to an overall drink size, we can reduce the size of the drink a little as a preset. Go to the menu...
How to set the on/off timer on the TopBrewer
Enabling the on/off timer on the TopBrewer allows for great energy saving. So let's say you do not use your machine between 9pm and 7am in the morning...
TopBrewer App and Bluetooth Connectivity
(Only Danish article) Kan ikke bruge æ, ø eller å som navn i engelsk sproget iPad
This article is only applicable for danish TopBrewer installations, using Apple iOS devices. Til orientering. Når man bruger æ, ø eller å som navn i...
Troubleshooting for Bluetooth issues
Please find a good list below if the machine or the app is having issues with connecting/disconnecting, not working properly etc. Please first of al...
Access the accessibility mode (kiosk mode) on an iPad to prevent clients from quitting the TopBrewer App
Updated 05-10-23 See up to date Appel documentation here: https://support.apple.com/en-us/HT202612 To ge the iPad into Kiosk mode on an iPad (or iph...
How to change Classic Bluetooth module to low energy (BTLE) module.
Topbrewer Pro and compact The module siding behind the touch panel: Remove the display cover to get access to the classic Bluetooth module: Disconne...
Resetting the Classic Bluetooth Module, if having continous problems with connectivity (Apple iOS)
The flow of resetting the BT module is a sequence that can be used in any circumstance, when wanting to reset the connectivity system in the machine. ...
Bluetooth Set-up instructions for iPad (Firmware 2.0.3-2.0.4)
This guide will only work with Firmware 2.0.3-2.0.4 (The instruction might technically work in a future update, but you should in reference use a guid...
Troubleshooting
Espresso Running Very Slowly
Please liaise with Scanomat for coffee knowledge and understanding of making an espresso drink. The following is a pre-caution.
Customize feature is gone from the app
It is a setting in the TopBrewer settings menu. Go to the iPad Settings menu > TopBrewer > Enable Customize feature. Here you can also Enable Favorite...
Resetting overheat switches in TopBrewer pro mk2
Look at the back of the Topbrewer pro to reset steam boiler over heat switch. Pres on the black button. Resetting the brewer boiler over heat sw...
Resetting overheat switches in TopBrewer Compact
Resetting the steam boiler overheat switch: Resetting the brewer boiler overheat switch: Remove the dreg bin and press here
Drip tray missing keeps being showed
If Drop tray full keep displaying and won't go away, and keep getting back after you have made a single drink, the following might be a resolution. ...
Bottom piston error when opening door to machine
Background If you open and shut the door to check the dregs bin quickly you get the bottom piston error come up. Resolution: Make sure you have update...
ICE-Bank Fridge
Cleaning of hoses in the fridge and water cooler
If the outlet spout is cleaned regularly with a disinfection liquid and the water supply is ok, the water dispensed from the cooler should be ok. If ...
How can i get the temperature on the ICE-bank down?
Background: The ICE-bank is a very innovative fridge design, that features a very compact package of features. The ice-reservoir both manages to cool...
Not enough sparkling water on ICE-bank fridge
Is it an ICE-bank fridge with sparkling water? If so, on the outgoing line on the back of the fridge, add a 1 meter, 4mm tube and connect this to the ...
Selecting sparkling water results in just gas coming out
Background: If you have a machine with an ICE-bank fridge, that has built in sparkling water, this feature is great. Built into the fridge is a carbon...
Material Safety Data Sheet for Co2 Tank
A data sheet for the TopBrewer CO2 bottles can be found attached.